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By Examworx | November 24, 2008
Small Medium Business Account Manager (SMBAM) : 646-171 Exam
646-171 SMBAM
SMB Account Managers
Last day to test January 1, 2009
Exam Number: 646-171
Duration: 60 minutes (15-25 questions)
Available Languages: English
Click Here to Register: Pearson VUE
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Exam Tutorial: Review type of exam questions
Exam Description Exam Topics
Exam Description
The 646-171 SMBAM SMB Account Manager exam is the exam associated with the SMB AM job role. Candidates can prepare for this exam by taking the SMB University Foundation and Security courses. This exam tests a candidate’s knowledge to be able to articulate the value of the Cisco SMB Solution and understanding basic customer SMB business requirements. Topics covered include: discovering customer business requirements; identifying the capabilities and benefits of the Cisco SMB Solution; and, recommending appropriate post-sales service and support options.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. Note: AM’s need to be able to articulate the value of the full SMB product and service offering.
Discover customer business requirements
Identify market trends and key business drivers as it relates to the customer
Identify customer’s current and future business and growth requirements
Identify customer network security requirements
Describe and identify the capabilities and benefits of the Cisco SMB Solution
Describe the benefits of the full end-to-end Cisco SMB solution
Describe how Cisco switches are positioned in the Cisco SMB solution
Describe how the Cisco Integrated Service Routers (ISRs) are positioned in the Cisco SMB solution
Use Quote Builder to create NTE Price Quotes
Recommend appropriate post-sales service and support options
Describe the available post-sales service and support options
Direct customer to the appropriate point-of-contact
Questions and Answers : 50 Q&As Updated: October 29th , 2008 Price: $125.99 $99.99 Product Description
Exam Number/Code: 646-171
Exam Name: Small Medium Business Account Manager (SMBAM)
“Small Medium Business Account Manager (SMBAM)”, also known as 646-171 exam, is a Cisco certification. With the complete collection of questions and answers, Pass4sure has assembled to take you through 50 Q&As to your 646-171 Exam preparation. In the 646-171 exam resources, you will cover every field and category in SMB Engineer helping to ready you for your successful Cisco Certification.
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